Terms and Conditions

Legal Information · Brookhavenx™

Terms and Conditions

These Terms and Conditions govern access to and use of brookhavenx.com and purchases made through this website. By using the website or placing an order, you agree to these terms to the extent permitted by applicable law. Please read them carefully before using our services.

1. Business Information

Brookhavenx™ and brookhavenx.com are owned and operated by Quanzhou Beiting Ecological Technology Co., Ltd. References to “Brookhavenx,” “we,” “us,” and “our” mean the business operating this website. References to “you” or “customer” mean any person accessing the website or purchasing through it.

2. Eligibility and Lawful Use

You must be legally capable of entering into a binding agreement under the laws applicable to you to place an order. If you use the website on behalf of another person or organization, you represent that you have the authority to act on its behalf.

You agree to use the website lawfully and not to interfere with its operation, compromise its security, submit fraudulent orders, or use the website in a manner that infringes the rights of others.

3. Product Information

We make reasonable efforts to present product descriptions, images, specifications, prices, and other information accurately. However, errors, omissions, changes in availability, and display variations may occur.

Differences in lighting, photography, and device settings may affect how product colors, textures, or visual details appear. Customers should review the information provided for the specific item before purchasing and contact us if an essential detail is unclear.

4. Prices, Currency, and Taxes

Product prices and the applicable transaction currency are displayed on the website and during checkout. The final order total may include shipping charges, applicable taxes, discounts, and other charges disclosed before purchase.

Prices, product availability, and promotional offers may change over time. A change will not automatically alter an order already accepted, except where an adjustment is permitted or required by applicable law or necessary to address a genuine transaction error.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected items under the terms presented during checkout. An automated order confirmation indicates that we have received your order information but does not necessarily establish final acceptance.

We may need to verify payment, inventory, delivery information, or transaction details before fulfilling an order. To the extent permitted by law, we may decline, suspend, or cancel an order when payment authorization fails, an item is unavailable, a material listing error occurs, or fraud or misuse is reasonably suspected.

If payment has been collected for an order that is canceled, any applicable refund will be handled in accordance with law and the relevant refund arrangements.

6. Customer Information

You are responsible for providing accurate and complete information needed to place and receive an order, including contact details, billing information, and delivery addresses.

We may use order-related information to process transactions, arrange delivery, provide customer support, prevent fraud, and meet legal obligations, as described in our Privacy Policy.

7. Payment

Payment methods available for an order are displayed during checkout. Payments may be processed by third-party providers and may be subject to authorization, verification, and the provider's own terms.

An order may not be fulfilled until the required payment authorization has been completed. If you believe a payment is incorrect or unauthorized, contact customer support promptly.

8. Shipping, Returns, and Refunds

Shipping arrangements, delivery estimates, return eligibility, and refund procedures are described in the relevant store policies and checkout disclosures. These policies form part of the information governing your transaction, subject to applicable law.

Delivery estimates are not guaranteed unless explicitly stated otherwise. Nothing in these terms removes a consumer right or remedy that cannot legally be excluded or restricted.

9. Intellectual Property

Unless otherwise stated, website text, branding, logos, graphics, photographs, layouts, and other content are owned by or used with permission by the relevant rights holders and may be protected by intellectual property laws.

You may view and use the website for lawful shopping and personal information purposes. You may not reproduce, distribute, modify, commercially exploit, or create derivative works from protected content without appropriate authorization, except where permitted by law.

10. Promotions and Discounts

Promotional offers may be subject to eligibility requirements, validity periods, product exclusions, usage limits, or other conditions disclosed with the offer.

Unless expressly stated otherwise, promotions should not be assumed to combine with other discounts or apply retroactively to completed purchases. We may correct promotional errors or discontinue an offer where permitted by law, without unlawfully affecting rights arising from an order already accepted.

11. Third-Party Services

The website may rely on third-party services for hosting, payment processing, analytics, delivery, or other functions. These services may be governed by their own terms and privacy notices.

We do not control every aspect of independent third-party services and are not responsible for matters beyond our reasonable control, subject to any responsibility that cannot be excluded by law.

12. Website Availability

We aim to maintain a functional website, but uninterrupted access cannot be guaranteed. Maintenance, technical issues, connectivity problems, service provider interruptions, and other circumstances may affect availability.

13. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, we do not guarantee that every website feature will always be uninterrupted or error-free. We do not exclude guarantees, statutory rights, or remedies that cannot legally be excluded.

To the extent legally permitted, Brookhavenx™ will not be liable for indirect or consequential losses arising from website use or a transaction where such limitations are enforceable. Nothing in these terms excludes liability that cannot lawfully be excluded.

14. Indemnification

To the extent permitted by law, you may be responsible for losses or claims arising directly from your unlawful use of the website, material breach of these terms, or infringement of another person's rights. This provision does not apply where such responsibility would be unlawful.

15. Changes to These Terms

We may revise these terms as our business, services, or legal obligations change. Updated terms will be published on this page with a revised date. Changes will apply as permitted by law and will not retroactively remove mandatory rights relating to a completed transaction.

16. Applicable Law and Disputes

These terms are subject to applicable law. Any dispute will be addressed through procedures and forums required or permitted by the relevant law. Nothing in this section limits mandatory consumer protections or a right to bring a claim in a forum where applicable law requires that right to be available.