Secure Shopping · Brookhavenx™
Payment & Security
Brookhavenx™ aims to provide a clear and reliable checkout experience. This policy explains how payment information is presented, how transactions may be processed, and what customers can do to protect themselves when shopping at brookhavenx.com.
1. Product Prices and Order Totals
Product prices and the applicable transaction currency are displayed on the website and during checkout. Please review the currency shown for your order, as displayed prices, payment-provider conversions, and the final amount charged may differ depending on the transaction and payment method.
The final order total may include product prices, shipping charges, applicable taxes, discounts, and other charges disclosed during checkout. Please review the complete order summary before submitting payment.
2. Available Payment Methods
The payment methods available for a purchase are displayed during checkout. Availability may vary according to your location, transaction, payment provider, and other eligibility requirements. A payment method is not guaranteed to be available for every order.
Some transactions require authorization or additional verification before an order can be processed. If a payment is declined, incomplete, or cannot be verified, the order may be delayed or may not be accepted.
3. Payment Processing
Payments may be processed by third-party payment service providers. Those providers may collect and process the information necessary to authorize and complete a transaction under their own terms, privacy notices, and security procedures.
The information required depends on the payment method selected. We aim to limit the information requested through ordinary customer support channels to what is reasonably necessary to address the inquiry.
4. Protecting Payment Information
For your security, do not send passwords, full payment card numbers, card security codes, or one-time authentication codes through ordinary email messages or customer support communications.
If you receive an unexpected message requesting sensitive payment credentials, verify the source before taking action. Use the official checkout process and contact customer support if you suspect a fraudulent request associated with an order.
5. Website Security
We seek to use appropriate e-commerce services and security measures to support website operation and payment transactions. Depending on the services in use, safeguards may include encrypted connections, access controls, transaction verification, and fraud prevention measures.
No online transmission, website, or electronic storage method can be guaranteed to be completely secure. Customers should use trusted devices, keep their software updated, protect their email accounts, and avoid entering payment information on devices they believe may be compromised.
6. Fraud Prevention and Verification
Transactions may be reviewed when additional verification is reasonably necessary to help prevent unauthorized purchases, fraudulent activity, or payment disputes.
To the extent permitted by law, we may delay, decline, or cancel an order when payment authorization fails, material information cannot be verified, an item is unavailable, or a transaction raises a reasonable concern requiring review. Any amount collected for a canceled order will be handled in accordance with applicable law and the relevant refund arrangements.
7. Third-Party Payment Providers
Payment providers operate independently and may be subject to their own service terms, privacy practices, and security procedures. Their availability, processing times, exchange rates, and transaction fees may depend on the provider and the payment method selected.
If you use a third-party payment service, we encourage you to review its terms and privacy information. We do not control every aspect of the operation of independent payment providers.
8. Currency Conversion and Bank Charges
If your payment method uses a currency different from the currency displayed at checkout, your bank or payment provider may apply a conversion rate or additional fee. These charges are determined by the relevant provider and may not be included in the amount displayed by our store.
9. Payment Disputes and Questions
If you believe a charge is incorrect, a payment has been duplicated, or a transaction was not authorized by you, contact customer support with your order number and a description of the issue. Do not include full payment credentials in your message.
Brookhavenx™ and brookhavenx.com are owned and operated by Quanzhou Beiting Ecological Technology Co., Ltd.
Last updated: October 19, 2026.